JAPAN IP CATALYST
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Data Deletion Requests

Last updated: April 21, 2026

JAPAN IP CATALYST (JIC) accepts data deletion requests from individual users and IP rights holders. The procedure is set out below.

1. Who Can Request

  • Individual users: anyone who provided personal information via contact form, newsletter, or other features
  • IP rights holders: publishers, studios, individual creators, agents, regional authorities whose IPs are catalogued

Authorised representatives accepted with a letter of authorisation.

2. How to Request

Please submit through the dedicated form at /legal/contact with your name, contact, request type, target content, and reason (optional). A tracking number is issued automatically.

3. Response SLA

RequesterWindowAction
Rights holdersWithin 48 hoursHide page; purge oEmbed cache
Individual usersWithin 30 daysDelete account info, registered data, related logs

For rights-holder requests, front-end hiding completes within minutes to a few hours via cache invalidation; DB physical purge completes within 48 hours.

4. Scope of Deletion

  • Personal information from contact form / newsletter
  • GA4 access logs (consenting users only)
  • Instagram oEmbed HTML, thumbnails, permalinks cached
  • Rights-holder visibility flag

5. What We Cannot Delete

  • Certain access/security audit logs (up to 1 year)
  • Deletion audit records (2 years, per Meta Platform Terms and internal audit; does not contain deleted personal data itself)
  • Data subject to tax/accounting retention obligations

6. Confirmation of Completion

We email you with tracking number, completion date/time, and scope deleted.

7. Grounds for Refusal

Identity unverifiable / legal retention obligation / clear infringement of others' rights / repetitive requests. Reasons provided in writing.

8. Contact

All requests — deletion, rights-holder opt-out, and general privacy inquiries — are accepted via the dedicated form at /legal/contact.

Submit a request online

Use the dedicated form for rights holders and individual users. A tracking number is issued automatically.

Open the request form →